Steak ’n Shake
$ • Burgers, Fast Food
Hours:
10650 US-441, Leesburg
(352) 253-1190
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
could not figure out the kiosk
Great food. Great staff.
Fast service. I eat there weekly.
The food was always ok but I went there for the shakes. The last one I got was ridiculously small. I even gave them back and said large. I'm going to make shakes at home from now on. Not worth the price.
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Steak ’n Shake is a restaurant that offers a mix of good food and friendly service, though experiences can vary. Many customers appreciate the overall quality of the food, with some mentioning that the banana milkshake is the best they've ever had, and the onion rings are plentiful and satisfying. However, there are some concerns about certain menu items, such as the patty melt being no longer available and burgers being smaller than before, even if still tasty.
Service experiences range from positive to disappointing. Some customers received prompt and respectful service, with staff being described as awesome and respectful, especially during visits where the staff showed genuine kindness and helpfulness. Others found the floor sticky, had to wait a long time for acknowledgment, or experienced issues with the new ordering system that relies on kiosks instead of traditional table service. A few found the kiosk system confusing, and some felt uncomfortable about tipping for online orders, while others suggested that clearer signage about ordering procedures would improve the experience.
Drive-thru service was generally praised, with staff being sweet and apologetic about wait times. Customers noted that while the restaurant has shifted to a more automated ordering process, the food remains good, and many still enjoy the nostalgic feeling of dining there. Overall, Steak ’n Shake is seen as a place with good food and mixed service experiences, but it continues to hold a special place for those who grew up enjoying it.