Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
11521 N Kendall Dr, Miami
(305) 596-4775
Take-Out/Delivery Options
Customers' Favorites
Pollo Tropical Reviews
They are unpleasant people with a bad face and mistreatment of customers. I went a second time today and I had to leave because the lady who served me at night did not understand my request. First I was ordering 1/4 entree grilled chicken and She wanted me to order beans with them. He didn't want to understand or attend to me and I left and yesterday they sold me some charred shrimp! IM not coming back anymore
Great service from Luis. I hadn’t been in a pollo in a while so Luis assisted me navigating the menu and helping me choose exactly what I was looking for, great guy! Food was yummy, restaurant was clean and ambience music was just what I needed to enjoy my meal.
Ratings
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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I have been a good customer to the one on 115 Ave and Kendall. No more.The food and customer service at the window is horrible. They dont honor the Pollo Tropical specials advertised which are texted. Always an excuse. Usually, the chicken is dry and small portioned, and when you say something at the window then you get an overdone one. The attendants are not friendly and the Manager nor Corporate will face the customer re the issues.