The Cheesecake Factory
$$ • American, Vegan Book a table: 7:00 PM 7:15 PM 7:30 PM MoreAbout Cheesecake Factory
Customers' Favorites
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Cheesecake Factory Reviews
780 ratings
Share your opinion about The Cheesecake Factory
It had been a long time since I last visited this restaurant, but today’s experience was completely different, and a big part of that difference was the outstanding service provided by Adrian. I can honestly say it was one of the best customer service experiences I’ve had in Miami!
I truly hope his employer recognizes, appreciates, and values the incredible talent they have on their team. People like Adrian make a real difference and turn an ordinary visit into a memorable...read full review
I truly hope his employer recognizes, appreciates, and values the incredible talent they have on their team. People like Adrian make a real difference and turn an ordinary visit into a memorable...read full review
the experience was really good the service from pratima was exceptional she was so sweet to explain us everything
My fiancé surprised me with a late dinner and it was wonderful our server was great she never once had us waiting for anything.
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 10AM - 10PM |
The Cheesecake Factory is a renowned restaurant known for its excellent service and delicious food, conveniently located at the main entrance of the Dolphin Mall. The staff is praised for their friendliness and cultural diversity, catering to a wide range of customers. The diverse menu offers a variety of dishes, including vegetarian options such as salads, hamburgers, pizza, and a vegetable dish with white beans. The generous portion sizes make it a suitable place for sharing or for those seeking a hearty meal. The restaurant also provides calorie information for each dish, accommodating those with dietary restrictions. It is a kid-friendly and wheelchair accessible location, although parking can be a challenge due to its popularity. Guests can also enjoy a selection of exquisite wine, making it a great spot for wine enthusiasts.
Customers have recently shared their positive experiences at The Cheesecake Factory. One reviewer enjoyed a lovely celebration dinner, praising the server's friendliness and the delicious Chicken Piccata dish. Another customer found the Filet Diane lacking in seasoning, but commended the well-prepared and seasoned shrimp. The cheesecake, as always, was described as impeccable. Customers also appreciated the "less calories" menu options, though some acknowledged the temptation to indulge in the renowned cheesecake. Additionally, the staff's responsiveness and care during a medical incident were highly commended, showcasing the restaurant's commitment to customer service.