Pollo Tropical
$ • Chicken, Fast Food, Latin AmericanAbout Pollo Tropical
Customers' Favorites
Chicken Platter with Brown Rice Beans and a Roll
Chicken Platter with White Rice and a Roll
Crispy Chicken Platter - With Other Sides
1 4 Chicken Platter with Rice &Beans
Steak Platter - Rice & Beans
Yellow Rice & Vegetables
Chicken Entrée Only
Tropichop Small
Sweet Plantains
Cuban Sandwich
Pollo Tropical Reviews
298 ratings
Share your opinion about Pollo Tropical
Excellent attention, fast service, friendly staff, I recommend this place 100%.
2 weeks ago I was there and after having to wait for my food, one of the servers responded by giving me the hand when asked where was my order when the person next to me who had ordered and was served within 5 minutes of being there. The manager quickly jumped up to stay her actions were not disrespectful. He tried to justify a language barrier was the issue which is hysterical because I am Spanish but I know holding my hand at someone's face is just disrespectful. Then today...read full review
Meh 😒 😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical's staff is generally praised, with customers highlighting their friendliness and attentiveness. The restaurant's cleanliness, including the restrooms, is also noted. The atmosphere is lively with low music that creates a good vibe. Recent visitors mentioned that the food was juicy, hot, and very good, especially praising the Tropical Trio with yellow rice. The staff is upbeat and professional, and the manager is described as bubbly and seasoned. The dining area and bathrooms are kept very clean, making for a comfortable experience. Many customers have noted exceptional customer service, with staff members like Consuello providing friendly and personalized assistance, even during busy times or close to closing. This attention to service makes visits more enjoyable and memorable. The food quality remains good, with frequent praise for freshness and taste, and the restaurant often has a short line, making it a convenient choice. Overall, Pollo Tropical continues to be a popular spot for fresh, flavorful meals and friendly service.