Pollo Tropical offers tasty and affordable food with friendly service. Despite some issues with dry chicken and cleanliness, the staff goes above and beyond to make customers happy. The employees are praised for their positive attitude and willingness to accommodate, even offering complimentary items for longer waits. Overall, it's a recommended spot for flavorful food at a good price, with a focus on customer satisfaction.
Pollo Tropical offers tasty and affordable food with friendly service. Despite some issues with dry chicken and cleanliness, the staff goes above and beyond to make customers happy. The employees are praised for their positive attitude and willingness to accommodate, even offering complimentary items for longer waits. Overall, it's a recommended spot for flavorful food at a good price, with a focus on customer satisfaction.