Starbucks Coffee Company
$ • Coffee Shops
Hours:
7335 Radio Rd, Naples
(239) 353-2251
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Customers' Favorites
Starbucks Reviews
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I am visiting from MN and went to this Starbucks yesterday and again this morning. I can not believe how rude the people are there that are taking orders. Yesterday my cousin was in line in front of me and the order taker was incredibly rude to her. Then when it was my turn, the woman said something too quiet for me to hear and left the register and never came back. Myself and 5 others were waiting and she just left. Finally after a few minutes, someone else came and took orders....read full review
I am visiting from MN and went to this Starbucks yesterday and again this morning. I can not believe how rude the people are there that are taking orders. Yesterday my cousin was in line in front of me and the order taker was incredibly rude to her. Then when it was my turn, the woman said something too quiet for me to hear and left the register and never came back. Myself and 5 others were waiting and she just left. Finally after a few minutes, someone else came and took orders....read full review
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks Coffee Company offers a variety of beverages, including popular options like caramel macchiato. Customers appreciate the coffee flavor, though some find it a little watered down. Service experiences vary; while some staff members are described as kind, helpful, and quick, others have been less friendly, with one customer mentioning rudeness at the drive-through. The drive-through service can sometimes be slow, with cars waiting for several minutes, even when not busy, which can be frustrating. A few customers have experienced delays with online orders, leading to longer wait times. The staff's attitude can make a difference—one manager was praised for being kind, sweet, and thoughtful, even giving free coffee to someone having a rough day. Overall, while the coffee quality is generally good, the customer service and speed of service are inconsistent, impacting the overall experience.