Chili's in Orlando

“Addison was an amazing server! She was super sweet, attentive, and made sure we had everything we needed throughout our visit. Our food came out great, and her customer service really stood out. She made our experience so much better, and I would definitely come back and ask for her again! 😊“

“More than the food, it's the service that keeps us coming back. If you visit, ask for Kevin, you won't regret it! He is hands down one of the best servers we've ever had. He treated everyone at our table, including my 6-year-old, with the utmost attention, kindness, and professionalism.

Thank you, Kevin, for making our experience so memorable!

P.S. Chills... this guy deserves a raise!“

“Update 7/29: We came back as they requested, and once again the service was excellent. Our server was friendly, gave us plenty of time to chat, and carefully noted my gluten allergy.

Unfortunately, something appears to have been missed in the kitchen. I ordered the 6 oz. steak with mashed potatoes, corn (no seasoning), and a soft drink. Almost immediately first few bites, I became very sick. My stomach became extremely bloated, and I was very uncomfortable.

I spoke with the manager to let her know what happened. I wasn't upset because the customer service was handled well, but I wanted to make them aware so they could address it with the kitchen.

If you have celiac disease, be sure to clearly stress its seriousness and, if possible, speak directly with a manager. Those of us with celiac take a risk every time we eat out, but good communication can help reduce that risk.

3mths ago: It was ok. Very busy and loud as to be expected, but not a deterant.“

“First and foremost Juju was an amazing waitress. She was attentive, friendly, and efficient. The triple dipper was okay. The mozzarella sticks were delicious, the wings were just ok (the sauce was just drizzled on, not coated), and the slider bites were decent. Overall we will be back because the staff was great, especially Juju. We can’t thank her enough for her exemplary service tonight. She gets a 10/10“

“We really enjoyed our visit to Chili’s after a long day at SeaWorld.

The food was lovely and the portions were absolutely massive! We ordered the Smokehouse Combo with half a rack of ribs, Honey-Chipotle Chicken Crispers and a chicken bacon quesadilla, along with fries and street corn.

Everything was really nice, but the street corn was a particular favourite. Absolutely delicious! There was certainly no shortage of food, and we thought it represented good value for the amount we received.

The service was another highlight. A big thank you to Syreena, who was so friendly and welcoming. She really made us feel looked after, and it’s always lovely to come across someone who genuinely seems to enjoy looking after their customers.

One thing we particularly liked was the little tablet on the table. Once you’ve finished your meal, you can check your bill and pay directly through it without having to wait for someone to bring the bill over. Such a simple idea, but incredibly convenient!

We were absolutely shattered after spending the day at SeaWorld, so being able to pay and leave whenever we were ready was a real bonus.

The menu was also very extensive, with plenty of other dishes we’d happily come back and try.

Lovely food, enormous portions, excellent service and a really convenient payment system.

Would we return? Absolutely!“

“Fabiano and Shane were phenomenal! While we were still placing our order somehow they communicate with a tablet and brought the drinks. They are fast, friendly and represent the company well! They deserve a raise and recognition for a job well done!“

“Came here with my mom tonight, all employees were friendly starting with the hostess who was very kind and professional and instantly sat us down. Our server was Maureen and she was super attentive the entire time, making sure we had everything we needed and noticing when refills were needed, etc. she was wonderful. Thanks Maureen! 🫶“