Dunkin'

Name: Dunkin'
Address: 5590 N Powers Dr, Orlando, Florida, 32810, US
Telephone: (407) 601-6864
Price range: $
Rating: 1.6

$ • Coffee Shops

Hours:
5590 N Powers Dr, Orlando
(407) 601-6864

About Dunkin'

Dunkin' is a restaurant that offers a mix of experiences, with customer feedback highlighting both positive and negative aspects. While many enjoy the convenient location and appreciate the tasty Ice Coffee and freshly prepared sandwiches, there are notable concerns regarding service consistency. Some guests report long wait times, even for simple orders like coffee, with one customer mentioning a wait of 22 minutes for just a single drink. Others express frustration over frequent shortages of items, such as chocolate donuts, and the need for better management to improve the situation.

Despite these challenges, certain staff members, particularly Nedaisha, receive high praise for their exceptional customer service. She is described as pleasant, attentive, and a standout during busy times, especially when handling difficult situations with grace. However, not all staff members share this positive reputation, as some customers have noted a lack of friendliness from other employees. Overall, while Dunkin' has moments of great service and delicious food, it also faces challenges with order accuracy and staff attitude that could be improved for a better dining experience.