Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Dunkin' Donuts Reviews
49 ratings
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Good coffee while waiting for travelers arriving at the airport.
I had an absolutely fantastic experience today, all thanks to Ashley! She was incredibly welcoming and went above and beyond to make my visit special. Not only did she strike up a great, friendly conversation, but she also helped me choose what flavor by sampling her favorite! The Dubai chocolate, it was exactly what I wanted and so tasty. Customer service like this is hard to find. Ashley made my experience 10x better, and I will definitely be coming back again because of her....read full review
Ashley and Mercedes were great my and my gf came and they were extremely nice to my girlfriend and very friendly definitely great staff to have, love them😄
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 6AM - 10PM |
This Dunkin' is part of a large, convenient complex that includes a 7-Eleven and a Baskin Robbins, all connected and sharing a common, clean restroom area. It functions like a small travel plaza, making it a very good and convenient place to wait when picking up or dropping someone off at the nearby airport. The facility offers seats, amenities like arrival and departure boards, and is described as a nice place to work on a laptop during a wait.
Experiences with staff vary. One employee, Paris, is repeatedly highlighted for being kind, helpful, patient, and providing top-tier customer service, even politely correcting order errors. Other encounters note quick service with staff serving orders with a smile. However, some reviews mention that staff can seem a bit occupied due to lots of customers, with one instance of a staff member being slow and using a cell phone, and another where a different employee displayed a poor attitude.
The food and drinks receive positive notes. A hot coffee was perfectly executed, and an iced chai made to order was called superb. Other items mentioned include a chai latte, a 10-pack of chocolate munchkins, cheese bagel twists, a sour cream donut, and a Bavarian cream filled donut. The adjacent Baskin Robbins' mint chocolate chip ice cream is also noted as very tasty. While prices are mentioned as a little jacked up, the overall convenience and amenities are considered well worth it.