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“I have been coming to this Starbucks for several years. After I get my Chemo Therapy in the early morning, I make a stop here. My wife and I have breakfast and spend a couple of hours everyday here before going back home. Today, both of my Sip Club accounts expired and Annie knowing that for several years coming here, did not even asked if I wanted a complimentary coffee. Your Winter Park location on Park Ave does that as a courtesy but not at this place. That for us was very much giving a NEW Corporate MODO that it’s all about the money. Forget the human factor behind this. So sad.
Today, I was approached by the director of the company and we had a very wonderful conversation. The issue was addressed and I strongly believe it has been corrected. Awesome. The employees here are all wonderful and I do understand that sometimes things are done without fully thinking them out. That is the human factor in all of us. So I have changed my review from one star to five stars.“
“I stop by the Panera Bread on Apopka Vineland & Conroy Road often, and I have to say—this location is exceptionally well-managed, spotless, and consistently delivers great food and great service. But what truly sets this Panera apart is the amazing team behind the counter.
Beverly, Amanda, and Grace deserve special recognition. They are incredibly polite, efficient, and genuinely a joy to see every day. No matter how busy or how long the line gets, they manage it with ease, professionalism, and always with a smile. Their positive energy makes the entire experience better and keeps everything running smoothly.
Employees like them are the backbone of any successful business. Their dedication, attitude, and customer-first mindset create an atmosphere that makes people want to come back. Panera is lucky to have such outstanding individuals on their team, and I appreciate the effort they put in every single day.
5 Star Plus - Highly recommended location!“
“I wish I could give this place 100000 stars!! 🌟🌟🌟 Omg! The staff at this location just literally saved my day! Someone hacked my Panera account & placed an order for delivery... they placed their order to this location, & mind you... I'm in Kentucky. So I called the store, the SWEETEST lady answered and took care of it immediately! She didnt let the order go out, canceled the order immediately & saved me the hassle of calling my credit card company!! Love love love!! Thank you SO much you guys!! I greatly appreciate it!!“
“I really enjoy having a lunch with my family in Panera but overall prices are going outrageous and portions are smaller than usual. They expect you to get full with less soup and meat and much more bread with soup and salad :) I think it is too much to spend over 50 bucks for soup and salad and drinks for family of 2 adults and a kid“
“So, I will be honest, I stopped being a fan of Panera because the last couple times I got the grilled cheese the bread was so hard and greasy. It felt like the entire sandwich was all crust. (It wasn't this location.)
My daughter convinced me to give this location a try. I am so glad I did.
I ordered my fave combo, tomato soup and grilled cheese. They made that grilled cheese PERFECT. It was soft, not greasy and so delicious. Of course, the tomato soup is always good.
They had this drink: PASSION
PAPAYA ICED GREEN TEA and it was delicious.
It's always clean and comfortable in Panera. The staff is always friendly, nice and helpful.
I will definitely be back.“
“I did drive-through for this location around 4:25pm today, but I accidentally confused two different menu items when I ordered and said the wrong thing. The girl at the window was so kind when I let her know I meant to order a sandwich and not the salad. She said it might be a moment, but she had them make my sandwich and even gave me a free pumpkin cookie for the wait. Absolutely made my day with her thoughtful service.“
“I went to this place on Friday; I liked the people in there ngl the service was 10/10 but what I didn't like was the drive thru, for some reason one guy was making some sounds that actually sounded like moanings, my children in the car were honestly kinda confused and i had to explain them what those sounds meant that situation made everyone in the car really unconfortable but its okay.“
“Aleia runs a tight shift at this Panera. Her managerial skills, organization, and attention to cleanliness are outstanding, and she consistently delivers an excellent customer experience. Because of her leadership, this location feels elevated compared to other Panera restaurants.“
“It’s 10/26 5:39pm. The kids here are absolutely sweet, kind, polite and respectful. They are welcoming and communicative. One of the kids gave us extra bread, the other made me coffee even tho they are closing in 30 mins and the girl working is very sweet. They are cleaning, emptying the trash- just being very hardworking. I really appreciate you all. Continue to work hard and go after what you love in life. with your personalities, the world is literally yours. Thank you!!!
~Julie“
“Worked from this location. The food was good and fresh. I had the half tomato soup and half grilled cheese. It was very good. Love the fact that they vegetarian options. I gave atmosphere 4/5 because the restrooms could have used a good cleaning.“
“This is my favorite Panera! I’m always here every morning greeted by the friendly staff and manager. It’s one of those places that starts your mornings on a positive note. Daniella is a great manager who is attentive to the customers and is a wonderful to her staff. You can see it in their eyes they enjoy working there. Good is always fresh and tastes delicious! Highly recommended if you’re in the UCF area.“