Pollo Tropical
$ • Chicken, Latin American, Fast FoodAbout Pollo Tropical
Customers' Favorites
Mojo Pork Tropichop Bowl of Rice and Beans
Grilled Chicken Sandwich
Chicken Caesar Salad
Quesadilla Wrap
Pollo Tropical
Cuban Sandwich
Cuatro Leches
Roast Chicken
Chicken Plate
Chicken Soup
Pollo Tropical Reviews
452 ratings
Share your opinion about Pollo Tropical
Food is always good here.
Service was slow. Food was good. Atmosphere was really noisy a lot of echo in the lobby
This is a place that I love to enjoy often I normally go to the one on west colonial and I have never been disappointed I am always happy to have good food and feel comfortable with going to a place to get good food.
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical's chicken has received mixed reviews, with some customers finding it dry and lacking flavor. However, many others describe the food as fresh, tasty, and full of authentic Caribbean spices. The grilled chicken is particularly noted as delicious, and the variety of side options is well-prepared, including tropichops, plantains, and fried yuca. While some diners mention that the dining area could benefit from cleaner tables, others find the chairs comfortable and the overall atmosphere pleasant. Service is often fast and efficient, with staff like Amanda and Josie receiving praise for their friendliness and attention to detail. There have been complaints about order accuracy and long wait times, including missing items. The restaurant is seen as a great spot for a tasty and affordable meal, although some customers feel that the portions, particularly the slices of meat and chicken, could be larger given the price. Overall, the staff is described as cooperative, happy, and gentle, contributing to a positive dining experience despite some inconsistencies in food temperature and delivery of ordered items.