Wetzel's Pretzels
$ • Fast Food, PretzelsAbout Wetzel's Pretzels
Customers' Favorites
Original Pretzel with Butter and Salt
Frozen Strawberry Lemonade
Sinful Cinnamon Pretzel
Cheesy Dog Bites
Pepperoni Twist
Caramel Sauce
Wetzel Dog
Cin-A-Bitz
Pizza Bitz
Wetzel's Pretzels Reviews
37 ratings
Share your opinion about Wetzel's Pretzels
My daughter and I stop here every time we go shopping, it’s our little treat. The pretzels are always delicious and fresh! All the staff is so friendly and helpful but our favorite is Asha! She is so nice! We always make a point to say hi to her when we go by even if we’re not getting a pretzel that day. She’s so hard working and professional.
Asha is always kind and provides excellent service, her food is always cooked to perfection.
great pretzels! fast, friendly + efficient crew. 🖤
Hours
| Monday | 10:00 AM - 8:30 PM |
| Tuesday | 10:00 AM - 8:30 PM |
| Wednesday | 10:00 AM - 8:30 PM |
| Thursday | 10:00 AM - 8:30 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 10:00 AM - 9:00 PM |
Wetzel's Pretzels, a popular pretzel franchise, has garnered mixed reviews from customers. While some have had an "amazing experience" with friendly and efficient staff like Ej and Asha, others have encountered issues with the quality and preparation of the pretzels.
The pretzels are often compared to those of Auntie Anne's, with some customers finding them less buttery but offering more pretzel per order, especially the pretzel nuggets. The staff is generally described as "pretty nice," though one customer experienced a language barrier and perceived the staff to be overworked, with one employee seemingly unable to perform all the necessary tasks.
The menu items, such as the mozzarella pretzel bites with pizza sauce and the cheesy dog bites, have received positive feedback, with one customer describing them as a "family feeling" experience. However, some customers have found the pretzels to be "doughy," "undercooked," and overpowered by salt, leading to disappointment and the need to discard portions of the order.
Overall, the reviews of Wetzel's Pretzels are mixed, with some customers enjoying the experience and the food, while others have encountered quality and service issues that have impacted their satisfaction with the franchise.