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“Friendly drive thru. Didn't have to wait long at 7am on a Thursday.
Hash browns seemed a little undercooked maybe. Coffee was good even when I forgot to get cream and bacon egg wrap was delicious. Loved the $5 meal on the app.“
“We have been coming to this Dunkin Donuts location for a couple of months. The employees are friendly. We feel welcomed when we visit. I recommend the caramel iced latte.. so good! We also enjoy the midnight coffee, sausage egg and cheese bagels, and donuts.“
“Literally the best location I’ve visited. They are always so nice to my husband and myself. Today the manager actually walked our coffee out to the car when she seen our car pulling up. They always address my husband by his first name when he walks in. Just all around great customer service ! Reading some of these reviews, I think people expect service workers to be perfect like robots but we’re all human. Being kind and showing compassion is rare in today’s world so it’s a breath of fresh air. And to add, our coffee is always perfect !“
“Friendliest service from a Dunkin ever! We were wowed by the drive thru young woman who had a great attitude and gave us friendly banter for drinking out of a Starbucks cup. And we were more pleasantly surprised when the gentleman who brought our order out to our car, was also very profesional, courteous and had a good attitude as well!
Too bad we were just temporarily in the area, otherwise this location would be our go to! 😄💝“
“The fact that this handful of staff does the amount of things that it does at all, much less with a smile on their faces is actually amazing to me. People might complain about waiting, but Lord have mercy these caffeine-bringing angels have six cars in the drive through, two or three folks ordering inside, and a firehose of online orders during the morning rush. Never could I ever do what they do with a smile - which they ALWAYS greet us with. On some of my most stressed mornings, seeing them is a bright spot. If their manager or owner ever reads this, we love your staff and my boys look forward to going in and looking at the pet pictures. Thank you for being a touchstone in our lives! ♥️“
“9-19-2024: love me some Dunkin’ during my workweeks so, this weekend I tried a Dunkin’ near home. Ordered via the app and I jacked up something… app said it couldn’t place my order. So, waited to reorder when I arrived at the parking lot. Apparently the 1st order DID go through and I had two orders now. I believe the mgr Amanda (who was on the ticket) fixed everything in a very quick and surprisingly easy way. I also noted the staff are super friendly people here too! My new weekend breakfast go to!
(unlike McDonald’s on N. 9th Pensacola always a hassle ? and disrespectful… so much that I do not return there). #dunkin #ninemile #icecoffee“