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“Wow, where to begin. I work at Baptist, a stressful, medical environment. My only respite? The charming Panera bread location in the bear building. But even more delightful than the food and beverages are the workers. Always kind, always putting in the extra work to make my experience better. Always smiling. Abby and Julianna specifically have made a memorable impact on my time working in the hospital. Their cheery faces always greeting me and asking about my day. These girls are gems, Panera should hold on to them forever. Without them I would not even buy from Panera half as much, they are the selling point. I hope the best for these girls as they inevitably go into Panera management positions making 6 figures at their own locations in the next few years. Thank you Abby and Julianna for always being the kind face in my time of need.“
“Over multiple visits at this location for dine-in, carry-out and drive-thru, the staff and management are consistently friendly and very welcoming. They all give big smiles and warm greetings. The food has always tasted well-made and delicious. I've strayed away from Panera Bread over the years but this location has steered me back to enjoy the food. Love the design of this Pensacola location with an open and very bright interior due to a great wall of windows, but without being too big. Plus, with a spacious and cozy outdoor seating area. The atmosphere is quite serene and peaceful whether you visit solo or in a big group. This Panera Bread is an excellent tucked away location for the 9 Mile Rd area!“
“I wish the person taking my order would've advised me that I needed to walk across the store and to the back to pick up my order! 😁 I kept waiting for it to be brought out. I finally asked and was quite willing to fetch, but my order may have been sitting/waiting for a few minutes.“
“Great job management and staff. Very Courteous and super attentive to our group of 10. This Panera was an inviting place to enjoy a casual lunch. Very clean and the food was promptly put together and served.
Definitely worth a stop here“