Island Jam Caribbean

$ • Haitian

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About Island Jam Caribbean

Island Jam Caribbean is a Haitian restaurant that serves large portions of food, with many customers highlighting the generous size of the Oxtail Plate. Some reviewers found the food to be delicious and a tasty meal, noting the restaurant's attentiveness and excellent customer service. However, other experiences have been less positive, with specific issues raised about food preparation and ingredients.

One customer reported that the Oxtail Plate was drowning in oil, and the Macaroni and Cheese was oily with no taste. The rice portion was described as huge but with very few beans, and the salad portion was very small. The Akra was considered just okay. Another reviewer noted that their legume was very light in color and questioned if the food was old.

There were also concerns about order accuracy, with one customer receiving meat in a dish despite requesting it without meat. Follow-up with the restaurant on this issue was met with disappointment regarding accountability. Another customer found the Acra not fried crunchy, the pikliz dry, and the legume not good with a slight smell. The rice was not flavorful, and the plantains were not crispy. Despite a great presentation and correct packaging, the taste was not there for this customer, leading to the meal being thrown away.