Pantera
$ • AmericanPantera Reviews
Been going to Panara w coworkers 3-4 days a week for abt two yrs. now. Close to home & on way to work. But been going downhill over the last yr or so. Employees lax, dining room dirty almost every morning, & music loud enough to make you want to scream (which u need to do to talk to one another). Mngmnt claims they do not have control over "volume". Funny, Corporate claims differently. And i could go on & on....at times 3-4 of us waiting 10 mins for a coffee replacement. NOT good...read full review
It was lunch time and we were halfway between this Panera and the one on Northlake. Remembering the disappointment that the Northlake location had been for me recently, we decided to rather go to this one on PGA: I have been there a few times in the last years, and it was always good. This time, however, the food was not quite as good as in the past: my ½ Cesar Salad was barely dressed even for my taste (I do prefer light dressings); and my ½ Chicken Avocado Melt Sandwich was...read full review
The customer service provided here goes above and beyond. After experiencing an issue with a food order, I called and spoke with Paola who apologized and said they would make it right. A week later I ordered and spoke with Yvette, who apologized once more and offered a replacement for the meal I received prior. Not only was my meal taken care of, but the manager on duty comped two additional meals. Thanks to this resolution, they will continue to receive my business.
Ratings
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