Pollo Tropical
$ • Chicken, Fast Food, Latin AmericanAbout Pollo Tropical
Customers' Favorites
Chicken Tropichop White Rice Beans and Cheese
Coconut Shrimp - With Rice & Beans
White Rice and Caribbean Soup
Tropichop lg with Pollo Bites
Tropichop for 10 People
Chicken Caesar Salad
Original Family Meal
Kids Tropichop Bowl
Grilled Chicken
Cuban Sandwich
Pollo Tropical Reviews
298 ratings
Share your opinion about Pollo Tropical
The food is always so good and the staff is very kind every time I come to this location, especially Diego.
The two sisters are full of class and fine as hell
I went through drive and even had my spouse on the phone when i ordered i got to the window and looked at my tropichop and was missing beans so i asked for it she walked away with an attitude like i pissed her off. I drove off and turned back around cause i was missing my corn from my chicken platter mind u it’s on my receipt 🫤. I now get home and theres no peppers on my tropichop like i asked but its on the receipt. Not to mention i just found a chicken bone in...read full review
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical offers a more mature and responsible service with attention to detail in presenting and preparing orders. The staff provide good and fast service, being very helpful and courteous. The food is generally very good, making it a favorite "fast food" option. While service may vary by location, the university drive and Broward locations stand out for their cheerful staff. Recent reviews mention that the grilled chicken is a favorite, especially when paired with the curry sauce, though the yellow rice is sometimes undercooked. Customers appreciate the cleanliness of the restaurants, which feature an updated tropical color scheme and tidy tables. However, some locations face issues like order mistakes, missing items, and noise levels that can be too loud. Despite these challenges, managers have been helpful in resolving issues and improving the experience. Overall, Pollo Tropical is known for its tasty meals, especially the grilled chicken and chicken tropichop, but the quality of service can vary depending on the location and staff.