El Jalisco Southwood

3197 Merchants Row Blvd, Tallahassee
(850) 727-0094

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Food was not bad at all. Though the wait staff were friendly, they were very inattentive. We had to flag down a server to order our drinks, order our food, bring our check and to bring a carry out box. It was almost an hour from the time we walked in until our food arrived.
Wasn't impressed. Got seated right away but service was very slow. They were in no hurry to get drink order or food order. Once order was taken, food came out in reasonable time. Never refilled drink. Remove plates when done but had to wait again for bill. They automatically charge 22% gratuity. Not worth it.
We dine at El Jalisco restaurants all over Tallahassee. This evening, we did not have a great experience at the Southwood location. We waited almost 15 minutes for a server to come and greet us. We asked a few people to let our server know we were there. I understand it was the holiday and the restaurant was starting to get busy. But we still should have been greeted on time. Even greeting us when we sat down and letting us know she would be back to take our order would have been...

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