“I was at this Panera today and witnessed a manager (I’m assuming) being super rude to the employees. It made me super uncomfortable as she was talking to them in a very degrading manner loudly for everyone to hear. First she was rude to the sweet lady at the counter telling her to be quicker when there was no line and I’ve only been waiting for 30 seconds. Then I sat down and made a water mark from my cup on one of the other tables while I was sliding into the booth and not even 1 minute later she comes over and starts scolding another employee that she missed a spot and needs to wipe tables better. I felt so bad because it was my fault and I felt like I got her in trouble when she did nothing wrong. I feel bad for the people that work here that have to deal with managers like this. People like that who power-trip and think they are better than everyone else are the reason why young employees don’t want to work anymore. It doesn’t cost anything to be a decent human being.“
“This place will take your money. They took mine and turned into food. Never trust someone who practices witchcraft.On a more serious note, they have a problem with panhandlers using the cafe to charge their phones and I have witnessed numerous examples of these people going up to the rapid pick up shelf, taking bags to a table to rummage through, then putting the bag back on the shelf if they didn't see what they wanted... absolutely disgusting. Really wish mgmt would do more to keep these kind of people from stealing other customers food and putting their crusty bare feet on the seats.“
“The food is always good at Panera that's why we go there. Even though there wasn't a lot of customers, service was slow. Had a small issue with our breakfast order that was easily taken care of. Used the ladies room and found the floor extremely sticky. Restaurant overall looks a little tired and worn.“
“I've come to this location many times for rapid pick up as it is close to my work, and always had a great experience, the store was very busy yesterday and my order wasn't ready when it should've been, and the cashier employee (young lady with blonde hair and nose piercing) was very kind and attentive and checked on my order for me. I noticed other patrons becoming impatient and rude yet she was still very kind and accommodating to those guests. I still think the food is overpriced but the broccoli cheddar soup is to die for.“
“Listen!!! I don't know what angels are assigned to the location on causeway but hunny the Flatbread there is Heavenly. The customer service is on point and DON'T get me started on the soup with that warm bread.... y'all pull up 10/10“
“Very nice area, will visit again. Employee very open and suggested something from menu and it was very good. I had no wait. The service was spot on and I was in and out as I expected. Thanks employee and Panera for a wonderful breakfast experience!“
“I usually love to stop here with my friend who lives close. This past visit was lackluster. It was not a yummy salad like I normally get, and while I understand food is hard to keep fresh it had already turned brown. I should've asked for a replacement, but I am always afraid of the replacement. So while it's my fault for not saying something while dining, I will give it another try next time.“
“A very unique Panera location. This location is an outcropping connected to a shopping center, with two entrances. I went in what I assume was a side entrance and was greeted with a quaint, diner-like seating area with plenty of windows where I imagine I could sit and feel like I was “outside” without being outside. Walking through to the main dining room, the rapid pickup was immediately visible, which I appreciated. There is plenty of seating inside, a spacious ordering area, and generally good flow from area to area. The staff were friendly and helpful, and I got my order right away when I approached the counter. Overall, another great Panera experience.Parking: Plenty of parking in the lots surrounding the cafe. Also attached to a shopping center with additional parking if needed.“