“Ok, this is the Dunkin closest to where I live. The staff is typically very good. Tall man, the women with the mijab, The younger woman with the piercings, All of them are a pleasure.
There is one lady that I don’t care for and today was the nail in the coffin. Their system was down. Meaning they could not make any transactions or cook food. If we had cash, they were willing to do exact change. I was willing to buy the dozen of donuts that I needed and an apple juice. Not having exact change, I offered to overpay by $4.98. A skinny lady with eyelashes far too long for her face refused to take the money.
As a head of a department at my job, If a representative turned down, an overage of money would be grounds for termination. You don’t turn down money. The leadership thing to do would’ve been to write down what my order was, and when the system was up, plug it in and the remaining money keep as tip for the staff. She’s a manager and does not manage well. Getting rid of her would not be bad cuz she is costing the company money.“
“That was my 1ST time in that DD. I got the 2/$5 wraps meal I also got a jelly 🍩It was STALE and HAD hardley ANY jelly. I was gonna say something but the manager an older lady I THINK she was the manager she was kinda rude. It's REALLY small but it was pretty clean. I was SAD 😥 THEY DIDN'T have the$6 meal anymore“