Dunkin' Donuts in Tampa

“I've been coming to this Dunkin' for about two years now, and it's definitely earned a 5-star review. The staff here are always so friendly, and Raven is especially sweet and welcoming. They always greet me with a smile, and every now and then they'll toss in a few extra Munchkins, which is always a great start to my day. Service can be a little slow during the morning rush, but I've never waited more than a few minutes. Getting in and out of the location can be a bit tricky, but if you're looking for friendly service, this is the place.“

“This weekend, Xavier is the star service assoiate...courteous, patient, friend & efficient. Way to go!

Also a shout out to Dezaray for a perfect cappuccino last week. Although in the middle of cleaning out the espresso machine, she was spot-on for courtesy, efficiency & made my day despite the downpour. Thank YOU, Dezaray!“

“The lady that took my order was very cheerful and happy greeted me so sweet not something u see at 8am😅. The lady’s preparing my food were fast only thing I recommend is putting na sign or something at the end of the drive through to pull off because if it was a car not paying attention an went straight that curb would mess some one’s car up god thing I was in a truck“

“My wife loves the food and drinks, I am tired of having my card out and instead of just taking the card and scanning it they give me the scanner asking for a tip. It took you 30 seconds to get my food reading, I'm not tipping 20%. I could throw in a dollar, but the scanner doesn't have that option. If I don't exit my vehicle, a tip shouldn't even be an option.“

“The first time I ordered this morning, the young people working messed up my order. I went back, and this older lady remade all my drinks. She also refunded me the money. I wasn't mad that the order was messed up, I just let them know that it got messed up. They lady went above and beyond to fix the order. If I could give 10 stars I would. I prefer Dunkin over Starbucks any day. Will return again.“

“I just wanted to say I come here quite frequently as I recently moved here and every single employee I’ve come in contact with has been SO incredibly nice and all seem genuinely happy to work there. It really makes my mornings before work extra special“

“There is definitely a high turnover with the employees. I believe that is where the inconsistency stems from at this particular location. Hit or miss when it comes to your order depending on who’s working and what time of day it is. I have never experienced disrespect here though or anything that upset me. There is plenty of parking and it’s near a couple of hotels. The inside has a lot of seating and comfortable seating at that! Great window views to watch the cars drive by. I see people working on their laptops pretty often and it’s right off the highway too!“

“I came in Saturday may 2 around the afternoon noon. The two employees that help me were very polite and friendly. The cashier was very joyful and made my coffee perfectly. Props to them. I’ve always had a good experience going to this dunkin, but those two really put a smile on my face. Thank you“

“I’ve been coming to the Dunkin’ Donuts for years as it’s right down the street but in the last few months, something has changed and it has been exceptionally great service. Every time I come through the drive-through, the women are extremely friendly, today I went inside and everyone was just so nice and it’s a breath of fresh air compared to Other fast food Chains and even restaurants with servers. Very sweet all of them today so I just wanted to give the staff a little shout out. Alex, Iris, Jermaine, Jomil, and Ricky were are so friendly and helpful. They are working hard and not just standing around. To some of the people who left negative comments, maybe you were the problem. Thanks Dunkin Satff!!!“

“January 26, 2025 Small Brown Sugar Shaken Espresso, Medium Cold Brew with Almond milk and French Crueller donut, $12, kind staff

Went 4/6/25 to get our free coffees from the April 1 promo code, got the paws a pup cup too!“

“I went by yesterday 3/11/2026, around 3:30 PM. Blonde lady I forgot got her name. But she has amazing customer service and makes sure everything is run smooth. She definitely deserves recognition. Food there and the coffees are always good compared to Dunkin’s that are by my house 1 hr away“

“I absolutely love the culture, management, and team at this location. Every time I visit, the staff genuinely seem to enjoy being there, and that positive atmosphere is noticeable.

Recently, the store manager went above and beyond to help me locate a lost receipt I needed for work. They took the time to search for it and were incredibly helpful throughout the process. It’s those small acts of kindness and personal connections that make such a big difference.

Thank you for being such a positive part of our community!“

“I got my favorite 🍩, Blueberry Cake Glazed. Strong blueberry flavor and fluffy. So fluffy, they fell apart in the bag and were pieces of donut(see pic) when I took them out. They are good in a pinch but Dunkin Donuts has never been the best donut place. It hits the spot if you have a craving and it's nearby to you, plus it has a lot of other things like a Swiss Army Knife of donut shops. 🥪, ☕️, etc.

FYI - my order was $30+ because I bought a 32oz DD tumbler with a ☕️ for my brother who is in the hospital nearby. Not because DD is that expensive. LOL“

“I ordered inside at this place and The black lady here was running the show on her own and she was actually good. Grabbing the donuts with paper and refreshing the black coffee on my order. So i guess skip the drivethru and go inside for better communication“

“I’ve been going to this Dunkin’s consistently since I moved here about two years ago and I will say it’s the BEST one I’ve been too. The service is always incredible and the ladies who work here are just soooo kind. I want this to be my forever Dunkin 🥹🤍“

“I have been going to this Dunkin every single day for the last 6+ months. I love them. They make my drinks right every single time, their customer service is top notch. They’re always a great start to my days! This Dunkin is the only Dunkin I’ll ever go to again.I want to give a special shout-out to Knight and Loretha for being the absolute best!“

“I loveeee the girl at the window Jasmine, she’s sooo funny makes my morning everytime and everyone here is actually always nice, if the off chance they get something wrong (I don’t blame them my order is a bit complicated) they always fix it without an attitude. Service 100/10“

“Was a little disappointed that they wouldn't let me in to look at the premium options because I showed up too early, but the person servicing the drive through was very nice and personable. The doughnuts tasted fresh and great, at least for Dunkin. Of course you'll never get the fresh out of the fryer texture, but still solid.“

“highly recommend this place; the staff is very attentive. The young woman who works there almost every day—her name is María Karla—is very friendly and helpful in her service, and very attentive when resolving any issues or delays. She takes excellent care of us and makes us feel right at home. My family goes to this place every day.“

“I had a great experience at this Dunkin’! I stopped in around 5 AM before work, and the woman working was so kind and helpful. I’m not sure if she was a manager, but she recommended trying the tiramisu flavor in my Dunkalatte, and I ended up loving it!

I also ordered two dozen donuts for work, and she handled the order with care and made sure everything was packaged nicely. I really appreciated her friendly attitude and attention to detail, especially that early in the morning. Great customer service!“

“Excllent

Vegetarian options: Yes & you can mix & match

Dietary restrictions: Yes but make they know ahead of time before you ,place your oder or oders

Parking: Free & extra around the entire restaurant

Kid-friendliness: Yes it is & highchairs

Wheelchair accessibility: Yes & all accessibility“

“I would like to thank Vanessa and Collin for all their help this morning with my last minute change to a large mobile order for pick up. I was able to walk in Vanessa and Collin helped me without hesitation. They were easy going and just jumped into action and got the order done. Thank you for your kindness. It’s much appreciated. Colin brought the donuts to me quickly, I didn’t even have to get up!!! This is what you call exceptional service. Thank you so much.“

“I don’t usually leave reviews, but this Dunkin’ deserves one! Every morning they’re incredibly busy, yet they somehow keep the drive-thru moving so quickly without sacrificing quality. The entire team works so well together, you can tell they have great communication and genuinely care about doing a good job.

My order is always fresh, made correctly, and ready faster than I expect. I also want to give a special shoutout to Aleshia! She was so kind and went out of her way to let me know that if I ordered my drink as a medium, it would qualify for the $6 meal deal and save me a few dollars. She absolutely didn’t have to do that, but it shows how much she cares about her customers.

It’s hard to find service like this these days. Thank you to Aleshia and the entire team for all your hard work, you all deserve the recognition. Keep up the amazing work!“

“Only problem with Dunkin donuts if you find one that knows how to make your drink stick with it because there's no consistency I drink the large Frozen with whipped cream and some people make it too strong some people make it just right“

“Jennifer does an amazing job greeting us customers in the drive thru.

I worked the drive thru at another chain in high school years ago so I know how it can be some days. You never know what someone is going through whether you’re an employee or a customer… Jennifer always greets me with a positive attitude and I leave Dunkin’ with my coffee feeling better than I did before I spoke to her.

What a great human being to be able to leave such a great impression on her customers!“

“This Dunkin location is inside the 7-Eleven. I gave it a rating of four just because the customer service wasn’t the best meaning they saw me waiting and didn’t acknowledge me or anything. They just kept going about their business for about five minutes before I got served. The gentleman did say they were understaffed but I still thought they could’ve addressed me before I waited that time. But the atmosphere was fine it’s inside of a 7-Eleven and the donut that we purchased was a fruit punch, flavored doughnut and it was actually pretty good. It tasted it freah so no complaints there.“

“I always come here because it's close to my job ,and I noticed that lately the place has been so much better!! Drive thru goes quickly, the staff has definitely brought their A game!! I asked the girl at the window what's different ? she said we got a new Manager so I asked to speak to the manager the sweetest,happiest woman came to the window .I told her whatever you're doing keep doing it. She smiled thanked me and said I hope I see you everyday !! I absolutely LOVE THIS DUNKIN!! And guess what Sharon (thats the manager) she now sees me everyday!! great job dunkin you got the right one running things the way they should be!! Thanks a million ! Sincerly ,your lifetime customer!!“

“Fully cooked crossaint (very rare) even warm but not burnt to a crisp
Hashbrowns golden but not like hockey pucks
Coffee ample sugar and creamer no skimping and making it taste like dirt.
Customer service very friendly
10/10“

“There was only one employee working and I would be giving 1 star but he was excellent, he was taking counter orders and mobil orders at the window with out missing a beat. I thought I was going to be stuck there for 30 minutes but he help 10 people in under 4 minutes. Absolutely wonderful. He also allowed me to buy the last eagle cup they had. Really went above and beyond. If he ends up leaving then this will change to a 1 star.“

“I just went through the drive thru and Tommy was outstanding
He went out of his way to bring my order outside in the parking lot
Please let him know that he made someone’s day!!!
Great customer experience“

“I came inside this store to do some work on my laptop and enjoy a coffee. It was a simple order and the coffee was great. However, the service exceeded my expectations by a lot. I'm happy that I came here. A special shout out to Christian who went above and beyond. I will be back soon I hope.“

“I had an amazing experience with a lovely lady called Haasi. Both times I visited, she greeted me with incredible kindness and respect from the moment I walked in. She took the time to ask what I wanted and complimented me several times, which made me feel so welcome. She was extremely polite, professional, and genuinely friendly throughout my visit. It was also clear that she worked very hard and cared about providing excellent customer service. She made my experience memorable especially as a tourist , and I truly appreciate her kindness.“