Chipotle Mexican Grill

$ • Mexican

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill at this location offers a unique dining experience, with a mix of outstanding customer service and some areas needing improvement. Customers frequently describe the staff as friendly and welcoming, creating an inviting atmosphere. One employee, in particular, is described as an experience rather than just an employee, making guests feel truly seen and understood. This staff member is often praised as an icon who elevates the dining experience beyond just serving food, turning it into memorable moments.

However, the quality of food varies. While some find the food delicious and well-prepared, others have noted issues such as stale chips, chewy honey chicken, or overly spicy dishes. The menu options are somewhat limited compared to other locations, and some items like oranges and peppers are not always fresh. During special events like spirit night, the staff demonstrated excellent organization and efficiency, managing lines well and keeping the atmosphere lively.

The cleanliness of the store and the friendliness of the employees are consistently appreciated, although there are occasional complaints about the mess in the drink and utensil area, missing napkins, and slow service during busy times. Overall, this Chipotle location is known for its warm staff and memorable service, but improvements in food quality and cleanliness could make it even better.

Customers' Favorites

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Chipotle Mexican Grill Reviews

3.3
53 ratings
5
47%
4
4%
3
9%
2
8%
1
32%
Food
3.4
Atmosphere
3.5
Service
3.2

Share your opinion about Chipotle Mexican Grill

I went to Chipotle today expecting a normal burrito… but instead I encountered the SEXY, HANDSOME, MAJESTIC MAN HIMSELF: ALEKSANDR. 😩🙏
The second Aleksandr walked in, my chips somehow tasted 47% better. The guacamole was guac-ing. The queso was queso-ing. And my heart? Burrito-wrapped around Aleksandr. 🌯❤️
I don’t know what they put in the Chipotle bowls, but Aleksandr must’ve been one of the secret ingredients because WOW. 😍
10/10 food.
100/10...read full review
I came into Chipotle expecting a meal. I left with a new perspective on life.

Alex was not simply an employee. Alex was an EXPERIENCE. The way he served my food made me feel like I was the most important person to ever walk through those doors. I have never felt so seen, so understood, so spiritually connected to a bowl of chicken.

The moment Alex handed me my food, I knew I would never be the same. There are people who work at Chipotle, and then there is Alex. He...read full review
Everyone at my local Venice Chipotle is so awesome. They greet me with my order in hand and always are so friendly.

Read All Reviews(53)

Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
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