McDonald's in West Palm Beach

“I have visited this McDonald's a couple of times, and I can say it's a good fast-food chain store. They are always fast, and when I order, I am smiled at and greeted at the drive-thru. Overall, it's a good place. Everyone seems to be nice and helpful.“

“New staff with better attitudes who seem to actually care about your experience with them. The atmosphere has significantly changed and much more welcoming and friendly. Manager and servers are friendly and helpful now :) GONE are the previous workers who were rude prejudice and couldn't 3ven adhere to McDonald's standards“

“This McDonald’s is honestly the best one around — nothing like the other McDonald’s locations. The food here always comes out fresh, hot, and exactly how I ordered it. The fries actually taste like fries and not old oil, and my order is always made right the first time. The workers are friendly, fast, and way more professional than other places I’ve been to. The restaurant is clean, the service is quick, and the whole experience is just better overall. I always choose this McDonald’s because they actually care about their customers. 100% recommend — not like the other McDonald’s at ALL.“

“I ordered the chicken sandwich with extra pickle for my daughter. When picking up the order drive up, I checked the pickle count and seemed like a normal amount, not extra. I asked for a few more pickles, she said sure. I continued to wait for a while in my car before giving up and going inside. I had a far too long of discussion with who seemed like a manager about getting a few extra pickles. She finally agreed to get them. I'm guessing pickles are the product with the largest margin? I can't figure out why they are so valuable they either ghost you if asking for extra more or give you a hard time about getting more.
Other than that, the app ordering and and drive up experience was nice.“

“This location has really improved. Ordering is quick and easy with the touchscreen kiosks, which are kept clean and convenient. Even without a cashier, the process feels smooth, and the staff is still polite and welcoming. The food is consistent with McDonald’s standards, and the place is tidy and comfortable you can sit and enjoy your meal without worry. It’s clear management is working to make the restaurant efficient while still keeping prices reasonable for a good burger place. A solid spot to grab a bite!“

“I think morning/day shift has new management. There’s a Hispanic woman I always see now ant the window and she is ALWAYS smiling and pleasant, the food is always FRESH and nothing has been missing out of the bag since I’ve seen her there. Shout out to her and the Team, The atmosphere is definitely lighter. Love this!“

“Great clean location What impressed me the most was the speed of service. My order was prepared quickly, and my food was served fresh, which is always a plus when you're hungry. I also appreciated the variety on the menu, as they offer something for everyone, including healthier options and seasonal items.“

“Fav McDonald’s so thankful we live close by this location, they are always so kind & make orders perfect every time!! We leave there feeling happier than when we pulled in they are fast & friendly if I could give more than 5 stars I would“

“I've been a McDonald's fan for a long time, especially when I enjoy their ice cream with crushed Oreos! It's amazing.😋
The place is clean, the hospitality is great, and the speed of preparing your order is very special.“

“What can you say. It's McDonald's food. The same as most locations. This is a recently remodeled store and looks newer. The location on Palm Beach Lakes Blvd near Congress is convenient and the older facility has been there for decades. Mostly I get take out from the drive up or from inside.“

“I had a great experience at my local McDonald’s! The service was quick and efficient, even during the busy hours. The staff was friendly and made sure my order was exactly right. The food was fresh, hot, and exactly what I was craving. The restaurant was clean and well-maintained, which made for a comfortable dining experience. Whether I’m grabbing breakfast on the go or stopping by for a late-night snack, this location consistently delivers great quality and service. Highly recommend!

Wheelchair accessibility: Wheelchair accessible“

“My experience at this McDonald’s was just okay. When I placed my order, the workers were giggling and talking instead of paying attention, which may be why my nuggets were missing from my $5 meal. The food could’ve been fresher too. When I came back through the drive-thru to get the missing item, they sent someone else to handle it instead of simply apologizing and taking care of it themselves. Better focus and customer service would improve the experience.“

“I happened to be in there when they were dealing with an emergency but I couldn't help but notice that everyone in there was very helpful and it seemed to be a very professionally run McDonald's in not the greatest of areas. This was refreshing to see so I felt it deserved a five-star review. It's nice to see employees care about their business!“