Pollo Tropical
$ • Chicken, Latin American, Fast FoodAbout Pollo Tropical
Customers' Favorites
Create Your Own Tropichop Bowl
Chicken Rice and Corn
Rotisserie Chicken
Chicken Tropichop
Chicken and Rice
Grilled Chicken
Cuban Sandwich
Rice and Beans
Sweet Plantains
Roast Chicken
Pollo Tropical Reviews
337 ratings
Share your opinion about Pollo Tropical
Nice location very clean fresh food. Mirlande goes above and beyond every time I come there for lunch.she a very good manager love her customer serves with a smile thank you pollo
I came in for dinner about 7:30 and met a special guy name terryl his customer service and teamwork was very amazing he was helping making the food while also taking orders 10/10 food also 10/10 employee i’ll be back !!!
The restaurant was very clean and the staff was very helpful. I bought to family meals for the road trip to Orlando and I was not concerned about food for the family's arrival in Orlando. I will visit again soon. Thanks to the server that day.
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical is a restaurant known for its tasty chicken and pork dishes. The 45th Street location is recognized for having great cooks, while the drive-thru service and food quality are generally good. Recently, management and employees have been doing a great job, improving the overall experience. The staff is friendly, helpful, and efficient, and the restaurant is very clean and well kept. Customers enjoy the variety of sauces and the well-seasoned beans, which add to the flavor of their meals. However, there are still areas for improvement, such as customer service, as some staff may struggle with English. A recent visit showed that the drive-thru could benefit from friendlier interactions, as one customer reported a lack of greetings and pleasant conversation. Sometimes, orders can be mixed up, which shows some inconsistency. Despite this, Pollo Tropical remains a decent dining option, especially when the restaurant is open for dine-in.