French Restaurants near Winter Garden, FL

“As a business owner from Massachusetts, I value excellent customer service and professionalism. This was my second visit to Fresh Cafe within one week, and unfortunately, my experiences were very different.

During my first visit, I came with a group of eight people. Although the restaurant was extremely busy and we waited over 15 minutes for our table, the experience was outstanding. Our waitress, Maria, took initiative, was attentive, and provided exceptional customer service. The food was beautifully presented, the breakfast was delicious, and the fresh orange juice tasted healthy and refreshing. The quality of the food and service made the cost well worth it.

However, my second visit, when I brought five additional guests, was disappointing. The manager was correcting an employee on how to clean tables in front of customers, which is something that would be more appropriate to address privately. Several staff members appeared more focused on talking among themselves than assisting customers. There was also a gentleman walking back and forth who never greeted us or offered assistance.

I will say that the interior of the restaurant was clean and well-maintained. Unfortunately, the exterior appearance was not as inviting and could benefit from greater attention.

I believe Fresh Cafe has great potential, as evidenced by my first experience. However, additional staff training on customer service, professionalism, and hospitality would greatly improve consistency. Courtesy, attentiveness, and proper customer engagement are essential, especially considering the amount of money guests invest when dining out.

I hope this feedback is received as constructive, as I would love to see Fresh Cafe continue to grow and succeed.“

“There are so many deserts to choose from here. Fruit, chocolate, coffee, sugar, they have all types of flavors on donuts and pastries. They even offer lunch items like ham and cheese sandwiches, grilled cheese, pizzas and sausage rolls. It's cute. You grab a tray, line it with a parchment paper and grab a pair of tongs and pick what you want. If anything needs to be heated, they do that at the register. I tried the lavender matcha frappe and it was delicious.“

“We thought that the crepes here were pretty good. Prices are expensive however the ambience is really nice and it was a good experience being here at the park and eating the food. Downside for this particular dish is the fruit has honey on it. I was just expecting to have normal fruit. It does come with a Harry Potter themed drink.“