“Hit or Miss, But When It’s Good, It’s Great
I’ve been to the Wendy’s in East Athens quite a few times, and overall, I like Wendy’s as a brand, so I don’t want to be too harsh. But this particular location is definitely inconsistent—sometimes it’s fantastic, and other times it’s just a mess.
The food quality varies. Most of the time, the burgers are fresh and taste great, but the fries are a gamble—sometimes hot and crispy, other times cold and stale. It really depends on when you go and how busy they are.
The service is also unpredictable. It seems like they have a high turnover rate, so every visit feels like a roll of the dice. Some employees are friendly and on point, while others seem frustrated, rushed, or just plain uninterested. There have been times when my order was taken quickly and correctly, and the food came out hot and fresh—those experiences were great. But other times, I’ve dealt with long waits, missing items, and employees who seem checked out.
At the end of the day, it’s fast food, so I don’t expect perfection. When they’re on their game, this location can be one of the better Wendy’s around, but the inconsistency makes it hard to fully recommend. If you catch them on a good day, you’ll leave happy—but if you hit them on a bad day, you’ll probably wish you went somewhere else.“
“Gotta say everything was great but the ghost pepper nuggets. That sauce is just off. It was oily and has a sweet side to balance the heat that didn't sit well with me personally. My baked potato, chili, and spicy chicken sandwich were great as always.“
“Wendy’s is one of my go to’ for breakfast and lunch during the week! The team they have during those hours give exceptional customer service and fresh food! Kiara was awesome serving me today 01/02/25 and it’s always a sweet young lady during early breakfast hours who always have everything ready and so professional I didn’t catch her name but she wears pretty nails sometimes! Even the guy who’s a manger the team is great 10/10“
“I visited this Wendy’s today and had THE BEST fast food experience that I’ve had in years! Both drive thru workers were very kind and prompt. My food was hot and fresh! Seriously, the lettuce was very crispy and the bacon was cooked just right! And everything in my order was made perfectly!“