Wendy's in Duluth

“I've always had satisfactory customer service at this location. Burgers sometimes end up a bit too pink to my liking, large fries end up being medium in a larger box and will have salt regardless how you order them, baconator missing half its bacon, etc. The only thing that truly bothers me is the parking lot is pitch black dark at night to where you can't even see where you're stepping. It feels like a civil litigation nightmare waiting to happen and the owner should really get those lightpoles outside turned on at night as soon as possible.“

“I went through the drive thru today on my lunch break. I was extremely happy to hear the new manager’s voice on the speaker. I voiced a minor concern at the speaker. I am happy to say that by the time that I arrived at the window, the manager (Chay) had resolved the issue. His exact words were that he wants to keep his customers happy so that they keep coming back! ( Hallelujah) Finally a manager that gives a damn about his job and is willing and able to provide excellent customer service. A big shout out to Chay for making a difference. I also notice that the food was fresher than normal. Hot fries!!! I have faith that Chay is going to continue to make a positive impact on this Wendy’s location. I feel like his positive attitude will trickle down to all of the employees and will improve morale! Shout out to Chay!“

“This Wendys has come a long way. We hadn't been to the location in a long time because service was slow and our order was often wrong. Imagine my surprise when we got amazing service, hot food, a 100% correct order, and a friendly face.“