Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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Service was very bad 👎
Horrible customer service.. I eat here frequently ,and this time I decided to get the queso and chips.I asked the young woman at the register if they could put some pico de gallo in the bowl with my queso and her reply was a strong worded NO ... I asked her why not and she cannot give me a definite answer other than the cameras were watching, which is interesting to me because last week they were able to honor my request. Once she had bagged up my food, she just slung it on the...read full review
Bad service
Hours
| Monday | 11AM - 7PM |
| Tuesday | 11AM - 7PM |
| Wednesday | 11AM - 7PM |
| Thursday | 11AM - 7PM |
| Friday | 11AM - 7PM |
| Saturday | 11AM - 7PM |
| Sunday | 12 - 6PM |
Chipotle Mexican Grill offers quick and convenient service, especially for those shopping at the mall. Customers can enjoy fresh, flavorful meals like steak bowls and other options, often prepared efficiently with friendly staff. However, experiences vary; some staff members display rude behavior, such as slinging food on the counter without manners, and are not always attentive to customer requests, like adding pico de gallo to queso. Food quality can be inconsistent, with reports of burnt or flavorless chicken and crunchy rice. The restaurant typically bags meals to go without asking, which may result in waste for dine-in customers. The restaurant is easily accessible and located near other food outlets, but issues with cleanliness, staff courtesy, and food quality suggest room for improvement in service.