Dunkin' Donuts in Covington

“I’m praying this location doesn’t fall off
It appears the more people working the more confusing they act ladies come on get it together I asked for steamed cream waited 20 mins for cold coffee second incident where it was pure confusion please owner don’t let this place fall off the manager if there was one today doesn’t care the manager was in the back doing paperwork I like this place at certain times of the day, but in the morning it is pure confusion. Please ladies do better just some feedback. Also, please use a clean mop to mop the floor. It stinks bad thanks“

“I would like to acknowledge Rita Greene who is the Night Manager at this location. Ms. Greene goes above and beyond to serve the needs of her ‘family’…yes FAMILY because that is how she treats you when you walk in the door! Ms. Greene is a breath of fresh air and living proof that people can make a positive impact on the lives of others regardless of where you encounter them. I cannot praise Ms. Greene enough and I am truly blessed to have her bring a ray of light into my life whenever she is working!!“

“Although the staff was EXTREMELY NICE ? my order was incorrectly made and when I showed my receipt the cashier STILL tried to convince me that what she made was what I ordered. She EVENTUALLY fixed it but it really shouldn't taken that long being that I had NOT even left out the store.“