Customers` Favorites
Customers` Favorites
“New restaurant (I think) in Covington, Georgia. I've used the mobile through line the several times now and the order has always been just right. No confusion. Good service, as always, from Chick-fil-A. I have not yet dined in, but I may in the future.
I gave them a five on atmosphere just based on the quality of service received in the mobile through line. Pleasant always.“
Customers` Favorites
“The food and service is always awesome!!!“
Customers` Favorites
“My Experience at Chick-fil-A Covington (Hwy 278)
I usually use the Chick-fil-A mobile app because it’s quicker, allowing me to grab my food and go. Occasionally, I order ice cream, and while the app doesn’t have an option for almonds, I simply ask for them when I arrive at the mobile pickup line. Sometimes, I’m charged for them, and sometimes I’m not—but either way, I have no issue paying.
However, on this particular visit, a manager named Mike M. took it upon himself to enforce a new, unnecessary rule. He instructed his employee that if I wanted almonds, I’d have to get in the regular, longer line—just for almonds. I asked to speak with him directly, and his response was nothing short of aggressive and unprofessional. He firmly stated that if I ordered almonds again in the mobile line, he would call the police on me. Call the police—for almonds.
I left feeling angry, hurt, and deeply disappointed. There’s a pattern of behavior with this particular individual, and I can’t help but wonder about his motives—especially toward women and women of color.
If anyone else has experienced issues with Mike M. at this location, I encourage you to report him to Chick-fil-A corporate. Customer service matters, and no one should be treated this way.
⸻“
Customers` Favorites
“Great experience- our first time trying it out. Food was delicious and great customer service !“
Customers` Favorites
“The updated exterior looks good, but I didn't notice updates to the interior, though the store closed to make them. With all fast food, the portions are smaller with higher prices. The fish and chicken still taste good.
Parking: Parking lot needs repaving, but as long as one drives slowly and carefully, traversing the lot is manageable.“
Customers` Favorites
“I don't care for fast food, but sometimes it's just necessary to keep it moving. I hadn't had Arby's in a couple of years. This one was good, the beef and cheddar was thin sliced like they use to back in the day. The cashier was friendly and the food was good and hot. Keep up the good work ??.“
Customers` Favorites
“I came in here with my Grandma, eager to try a new place out because we aren't from Georgia. The menu looked mouth watering, but we wondered if the food was mouth watering, too. We placed an order, and just like that, we received our order within under like.. 4 minutes. And BOY was it good. I'M VERY OBSESSED. The chicken tenders are amazing, and my grandma liked the wings.
The fries are kinda just.. there. But this is a CHICKEN place. Also the cashiers were very kind and understanding. Bonus points for the delicious famous sweet tea. I got PLENTY refills, which were free, by the way.
I love this place, and I plan to come back here on the regular!
Vegetarian options: If you're a vegetarian, you're obviously VERY silly to end up in a chicken place, but at least they have salads for you!
Dietary restrictions: It's a chicken place.
Parking: The parking lot is in front of the building, and I'm not sure how many spots there were, but it shouldn't be a problem finding parking.
Kid-friendliness: The restaurant is very kid friendly, with the interior being very attractive, and of course, good food that's easy to digest for them.
Wheelchair accessibility: There are NO stairs, and there's wheelchair parking. It should be very easy for a person with a wheelchair to get in and out, and also enjoy good food.“
Customers` Favorites
“I started going back the last few months after just being bad. Obviously made a lot of changes. Management, employees, service, and quality has been great. Even a 100 on their inspection. All of this should be pointed out. Best breakfast over all others. Thanks.“
Customers` Favorites
“Excellent customer service, amazing atmosphere. They had amazing attitudes especially with the amount of food I ordered. It was delicious and hot! They were very clean too! Amazing!! I come all the way from Madison & will continue to come to this location!“
Customers` Favorites
“I would like to see this location offer more beverages online than soda or Dasani water! Lemonade and tea should be an option for those who don’t drink soda or garbage water. I even tried to make a request to swap the drink, and was told no. It’s not that hard. “
Customers` Favorites
“One less star because the food / blizzards can be a hit or miss. Also, I went in the other day and ordered a Butterfinger Blizzard with extra Butterfinger, it looked like on top it did have extra butter finger but once I got to the bottom it was just plain ice cream, If it had of been mixed all the way to the bottom, it would not have been deemed as extra Butterfinger.
The staff is always very very nice and food is fixed to order.“
Customers` Favorites
“I've been to this Krystal a few times this month and its been satisfying every time.. The customer service have always been spot on!! The food has been hot and nicely priced everytime. I have gotten to the point Im liking Krystal over Waffle House!!“
Customers` Favorites
“Always professional and quick with the orders.“
Customers` Favorites
“The peach milkshakes are Heavenly ❤️. The strawberry milkshakes are delicious also♥️“
Customers` Favorites
“Always great service, accurate order, hot fresh food. I think people forgot how tasty things are here - because there's rarely a line. We use the drive-thru and can say when you look in the store always looks clean- not like a lot of other places with food all squished on the floors.“
Customers` Favorites
“Ahmireia, you are the best hostess I've ever come across. Thank you for being patient with my mother and I on our road trip. You and your coworkers are the BEST team and are amazing. You were patient with my elderly mother, and took your time with her. Thank you and your team for the HOT food. You were raised right and need a raise. Ya'll go ahead and make her a lead.“
Customers` Favorites
Customers` Favorites
“Service and atmosphere was top notch, I have no complaints about the employees engagement and friendliness...they nailed it! However, the food was just okay. For the cost of the subs, I expected more quantity and quality. I still recommend this location in a pinch, but don't expect too much.“
Customers` Favorites
“great food always fresh😜😜“
Customers` Favorites
“Great customer service, wonderful management.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Burger was good. Customer Services was great.“