McDonald's in Covington

“I walked in and was going to use the kiosk to order, but Miss Mary was nearby and came over to take our order. This might sound silly, but I felt like I was taken care of! She was focused on me, took my order, offered suggestions, and smiled the whole time. It was really great to receive that kind of service at McDonald's during the busy lunch rush!“

“Stopped in on a road trip and was pleasantly surprised to see there was plenty of staff, food was fresh, and the employees were friendly. They actually had an accidental spill in the dining room and they were all working together in great spirits to clean it up; was impressed by the team work. Not often I’ll rate a McD’s but this one gets 5 stars.“

“The manager Britney working this morning was absolutely amazing!! She was so kind and patient and respectful even when a huge crowd of people poured in all at the same time. She spoke not only to the customers nicely but all her coworkers! 10/10“

“The girl at the drive-thru was borderline rude, and she didn't get my order correct. However, when I went inside for my order to be corrected, there was a young man by the name of Tristan who met me with a smile and immediately corrected my order. He apologized, and his smile and overall demeanor completely changed the outcome of my interaction at this McDonalds. I walked away feeling much better about the whole transaction, but only because of Tristan. It is unfortunate that there aren't more employees like Tristan, and McDonalds should do their best to keep him around!“

“Dria was the only one that wanted to work and if it was up to me all of the other employees would not have a job for their terrible customer service. I was rushed ordering, therefore my order was not correct. When trying to correct my order, the drive thru associate rudely asked for my receipt and clearly did not want to give me a large drink like it was coming out of her pockets. I was forced to pull up (with the rest of the drive thru line) for an apple pie with no type of eta however, Dria came outside and made me feel like a customer should! This 5 star is for Dria and the cooks!“