“I bought some 2 medium fries to go with my dinner. When did the medium fries start looking like a small. I was disappointed. They didn't taste like they used to. I haven't been to McDonald's in a year, but I was quite disappointed.“
“I came through the drive-thru on September 3rd around 9–11 PM, and Antonio was really nice and had great customer service. He gave me my receipt, made sure to smile, and was friendly the whole time. When I got to the next window, he was also bagging my food and getting my drinks. It honestly looked like he was doing a lot on his own, but he still kept a good attitude and made sure everything was right.
I just wanted to give him some recognition because you don’t always come across employees who are that friendly and hardworking. That guy definitely made my experience better.“
“The drink machines were down and all they were able to serve was tea and lemonade. I ordered a lemonade. When I got to the pickup window the lemonade machine was having issues. So I was asked if it was okay for me to get the lemonade out the pitcher and I said yes. It could have went left because the manager was trying to do her best at getting things up and running… Which I definitely understood during a rush and malfunctions but Kiya was calm , cool and collective. She worked every well under the pressure and her communication was top tier.“
“This experience was well above the normal McDonald's visit. The food is the same unless someone doesn't care or screws up. Not this time, I asked for no onions or pickles in two of the burgers and no mustard on the other two. My order was exactly as I ordered. Not sure of the name but I believe it was Dequan. Thank you Dequan you were exceptional and deserve merit or raise. As I changed my order in the middle of ordering asking for no onions or pickles, Leon got it right. I know it was Leon due to I heard the mgr who took the order speak loudly and say Leon. Thanks Leon. Please keep up the good work and customer service, it shows.“
“Shoutout to McDonald's for the great customer service! I stopped by yesterday, and the staff was friendly, welcoming, and provided fast, efficient service.
I always appreciate being greeted with a positive attitude, and this visit was no exception. It's great to see employees who take pride in providing excellent customer service. Keep up the great work!“