Wendy's in Covington

“There must have been a shift in management because I came to the store early 2024 and the service was kind of awkward, but I’ve been going recently and January and February 20 25. The food has been fresh and the girls in the drive-through are very pleasant. I went first through breakfast one day and then I came back for lunch another day both food was good french fries were hot so I think I’m comfortable with giving them five stars both times I ate in the car so I really couldn’t tell you what the atmosphere is on the inside except for I did briefly go inside. Only feedback I have is why is the bathroom floor greasy lolcould be a slipping hazard“

“The folks during the day shift are amazing! They are very professional, which is hard to come by at the Wendy’s now a days! I want to give kudos to Raven, she was a joy to deal with and her customer service far exceeds expectations of the customer! She went above and beyond, she assured a young man with his order to his car due to his hands being full! Now that is outstanding never have I seen someone handle the situation with care and ease and without direction! Raven thank you for you excellent customer service and dedication to being the best you even at work! Just because of her I will return and recommend the location!“

“Amazing service, the individual with the headset (didn’t catch his name). Was on point with the service. Ensure we had our food and had everything we ordered, made it timely and was genuinely a very kind and helpful person. The service alone made the experience.“