Shake Shack

$$ • Hamburgers, Hot Dogs, Fast Food, Wine

4400 Ashford Dunwoody Rd, Atlanta
(678) 203-3385


Take-Out/Delivery Options


Reviews for Shake Shack

The food here is amazing, but only when they get the order right. Unfortunately, we have given this place 3 chances to get our order right and they haven't once. The first time, they forgot the bacon on two of our bacon cheeseburgers. The second time, they forgot our other toppings on our bacon cheeseburgers. They remade the burgers a second time, and then they forgot the bacon! They couldn't even get our remakes right. At the second visit, they also charged us for 3 fries, full review
Three stars for the cashiers they were nice and helpfull. When it was time to get the food the servers seem like they did not want to work today. They just dropped the sauce in the bag and walked off. Then I had to ask another server for the cheese I ordered and paid for, she walked off came and dropped it in the bag. I got better service before the pandemic and when they were super crowded. Just to add I was wearing my mask and stayed behind the devider and still got POOR SERVICE.
Not all Shake Shacks are created equal. Our experience at this location at Perimeter Mall was OK. Not bad, not great. In the Atlanta area, currently, my favorite Shake Shack location is the one in Old Fourth Ward. This location lacks the cleanliness, service, ordering kiosks, and spacious covered patio with games (Jenga, table tennis) that the O4W location has. Deficiencies aside, this mall location is serviceable and about on par with the original Atlanta location in full review

More Reviews(142)


Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.