Popeyes Louisiana Kitchen

$ • Chicken, Fast Food, Chicken Wings

Hours today·

About Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen is a friendly restaurant known for its great food. Vegetarian options are available, including some vegetables and shrimp. Parking is conveniently located in front of the building. The drive-thru service is quick, although some customers have experienced issues with the AI order taker, which often results in missing items or out-of-stock notices that are only discovered at the window. The restaurant's interior appears somewhat dull and could benefit from a lively upgrade. The food is usually fresh and tastes great, especially the classic chicken sandwich, which has never disappointed. The Ghost Pepper wings and Cajun rice with Cajun gravy are popular choices. However, some customers have noted that the portions for sides like Mac and cheese can be inconsistent, with some servings being greasy or lacking quantity. There have also been reports of unhelpful service from staff at the register, who sometimes seem unwelcoming or defensive when items are missing. The restaurant offers a rewards program that can be linked to a prepaid debt card. The 12-piece family dinner comes with two large sides, though some find the portions small for the number of people. Customer experiences with online ordering vary; food is often ready before the scheduled pickup time but occasionally not prepared on time, affecting freshness. Overall, the restaurant's food remains a highlight, but service and consistency can fluctuate.

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Popeyes Louisiana Kitchen Reviews

2.7
334 ratings
5
30%
4
10%
3
10%
2
10%
1
40%
Food
3.4
Atmosphere
3.0
Service
3.1

Share your opinion about Popeyes Louisiana Kitchen

Service is slow , maybe half a little serving of red beans an rice ,drink machine down , tea is old tasting , no pickles on my wifes chicken sandwich , manager wanted to charge me .50 for them , 2nd popeyes today that i went in or to , 1st one at hudson bridge in stockbridge couldnt even take our order , closed inside an then the drive thru never came back to us , rediculous, starting to feel a little tension , yawl figure out why!
The cashier Lynette was the high light of the day great customer service
Update: just bad customer service bad food! Just give you things you didn't order cause they don't want to make fresh food.

Update: location is starting to really suck. Online app has not worked in over a month now.

Right now I'm not liking the new service here at all! I've been coming here for a while and when I don't want the wings because they look dry and I'm advised the wings come small like what? I don't care about that but I do care about quality so I got...read full review

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Hours

Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 12AM
Saturday 10AM - 12AM
Sunday 10AM - 12AM
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