Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Chicken Wings, Fast FoodAbout Zaxby's
Customers' Favorites
Wings in Whimpy Sauce and Fries
Fried White Cheddar Bites
Kickin Chicken Sandwich
Boneless Buffalo Wings
5 Piece Chicken Strips
Chicken Finger Plate
Boneless BBQ Chicken
Big Zax Snak Meal
Traditional Wings
The House Zalad
Zaxby's Reviews
429 ratings
Share your opinion about Zaxbys Chicken Fingers & Buffalo Wings
Fast and friendly staff.
The manager Raven helped me she was so nice!
Very friendly staff. They were all very sweet, which pains me to have to write this. Time management and customer service are not great. I placed a mobile order to be picked up via drive through, I'm told to pull around and then directed to pull into a curbside spot. Sat in curbside for 20 minutes watching batches of cars pull in to wait for and receive their food. An employee comes out to my car to let me know that my order is on its way. A few more minutes pass and nothing....read full review
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
Zaxby's Chicken Fingers & Buffalo Wings has inconsistent quality, with some customers experiencing missing ingredients and poor preparation. Orders can take a while, and staff seem overwhelmed, leading to longer waits. Despite the manager handling busy situations well, the restaurant appears to be understaffed, which affects service quality. While food quality can be hit-or-miss, it has been noted that some items, like chicken strips, may be smaller than usual, leaving some customers feeling hungry. The menu has been reduced, and prices are rising, with some customers feeling the food is over-salted. Overall, while some enjoy the food, the service issues and inconsistent quality have led to mixed reviews. Customers have shared experiences such as soggy toast and cold fries from the 20 piece Zax pack meal, but others mention friendly staff and clean surroundings. There have been instances of missing items, like egg rolls not included with salads, despite multiple calls. One positive note highlights a young cook named Kyjae, who stepped up to take orders and make food, providing excellent customer service. The restaurant’s exterior and interior are generally clean, and the staff is friendly, but overall, the quality and service can vary.