Chick-fil-A

$ • Fast Food, Salad, Chicken Shop

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About Chick-fil-A

Chick-fil-A offers a mixed dining experience, as reflected in several reviews. While the restaurant has a beautiful interior, complete with an impressive train decoration and a kid-friendly atmosphere featuring hula hoops, the food quality has received some criticism. Customers noted inconsistencies in taste compared to other locations, with fries often described as dry or overfried.

Certain meals, like the spicy chicken sandwich and regular chicken sandwich, were praised for their seasoning and quick service. However, there were complaints about mobile orders, including a mishap where a chicken biscuit meal arrived without chicken, leading to inconvenience for a customer. Issues with missing items, such as salad dressing, further contributed to dissatisfaction.

Despite these concerns, the staff has been highlighted positively, with a specific mention of a helpful server. Overall, while the restaurant has its strengths, including a unique interior and some well-prepared meals, there are notable areas for improvement in food consistency and customer service.

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Chick-fil-A
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Chick-fil-A Reviews

3.6
114 ratings
5
56%
4
4%
3
9%
2
6%
1
25%
Food
3.8
Atmosphere
4.1
Service
3.8

Share your opinion about Chick-fil-A

Always a great experience at any Chick-fil-A, even better or just as well served at Truett’s. 2nd time dining in at the Grayson location and was more than pleased with the food and service.

Chloe took exceptional care of us and even found out we had a Birthday in the family and offered a special treat for the Birthday girl. She was one of the kindest or sweetest waitresses we’ve had anywhere.

Thank you for making the time at Truett’s a memorable one. You...read full review
We had a wonderful experience at this new location! I ordered the loaded waffle fries (and a cookie!) and they were delicious! Special shout-out to Andrew, our server! He was amazing! Super friendly, attentive, and made the experience that much better!
Came for lunch entree: In and out of the facility in less than 8 minutes from time of order being completed.
Also Loved the upsale techniques used by Associate to get me to purchase additional food items: ie desserts

Read All Reviews(114)

Hours

Monday 6AM - 10PM
Tuesday 6AM - 10PM
Wednesday 6AM - 10PM
Thursday 6AM - 10PM
Friday 6AM - 10PM
Saturday 6AM - 10PM
Sunday Closed
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