Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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This location runs out of main ingredients frequently but they have the best chips of any location! Lots of lime and salt.
They did short me a toco tonight. Don’t think I didn’t notice 😠
Chipotle East Cobb/ Johnson’s Ferry
You should be ashamed of yourself! 6pm on Saturday night no steak, no rice!!! Seriously!!!! The staff was so apologetic- but this happens TOO OFTEN not to be a management issue!
If it was once in awhile- totally understandable, but this is consistent! You lost my business tonight! I’ll try again- but now I see part of the reason why this company is disliked so much!
Terrible service, did not have bell peppers and onions for burrito bowl, refused to get more, not attentive to customer request…
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is a busy restaurant with a team of staff, led by helpful and friendly employees like Aiden and Dee. Despite the chaotic atmosphere, Dee remains calm and efficient, providing good customer service. However, some customers have experienced issues such as small portions—one received a tiny scoop of rice and barely any steak—and inattentive employees. Recently, customers noted that the restaurant was often dirty, with tables left dirty and trash overflowing. There have also been problems with the Coca-Cola machine not working properly for weeks, and some customers felt that drinks were still being charged even when the machine was broken. On a few visits, the restaurant was low on chicken and lacked black beans or roasted fajita vegetables, which caused disappointment. Overall, while the restaurant's name and reputation are well-known, these recent experiences suggest that management needs to improve cleanliness and service to meet customer expectations.