“Every time I’ve placed a mobile order, the app says it’s ready for pickup but the food is not ready. Once I had to wait an HOUR to get my food. Very unhappy with order pickup and service.UPDATE: the past couple of times I’ve been my order has been perfect using the app and drive thru pickup. Changing my review because of this improvement!“
“The food was great. I will be back. But they should really make sure their servers are more "delightful". The young lady brought, my energy and my daughter's down like 10 levels. The cashier was good though. They just need more service training. Or maybe she was just having a bad day?“
“This is for D or Dee. I’m not sure of the spelling, however she is amazing and patient. It was SO busy during my visit with people who couldn’t make up their minds, kids, it was loud and could easily trigger an attitude for most people. She was so cool and calm the entire time. She moved quickly and efficiently. It’s really hard to keep your cool in situations like this and she did just that and I appreciate that from her. I just wanted to let her know that she is seen and appreciated!“
“I love Chipotle...it's my default fast food choice...I've had chicken burrito bowls in about 8 locations, and find Bowling Green, KY at the top of my list...the quality of the ingredients, the flavors blended together, really hit the happy place of a 60 yr old white guy :)“