Jack's Family Restaurant
$ • Burgers, Fast Food
Hours:
8555 GA-16, Monticello
(706) 478-7801
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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Specifically the location in Gray, GA. I go here very often with my Fiance and I lately have been grabbing the Holiday Meal Deal and adding a large Coke with it. it's been my go-to meal. I hate that I didn't know about Jack's sooner I'm honestly disappointed in myself because I could have been eating so good for many more years. let me tell you the meal deal is where it's at ! Every item is DELICIOUS! They give you chicken nuggets that taste so incredibly fresh and the batter...read full review
Whoever y'all had working the driveway last night around 8 needs to be fired, my dad was nothing but kind, never once was rude and this girl taking the order was immediately hostile towards my dad and ignored him, when we got to the window she continued to look at us like she wanted to kill us and continued to ignore my dad to his face with a hateful grimace. We loved this place but have never been treated in this manner ever by any of the staff, we have been regulars for about...read full review
Terrible customer service. Cold food after waiting a while. Restrooms in disarray. I won’t go back.
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 10PM |
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Based on customer reviews, Jack's Family Restaurant is a regular stop for many. The restaurant is praised for its great fried chicken and really good food. The biscuits are a standout, described as the first thing eaten, and the gravy is to die for. The Holiday Meal Deal is a popular go-to meal, featuring chicken nuggets that taste incredibly fresh with an amazing crunch and a simple yet tasty burger with onions that enhance the flavor. The most delicious and buttery seasoned fries are considered the best, and the ranch sauce tastes homemade. The iced coffee is a favorite menu item. The staff is great, and the atmosphere is perfect, almost like having dinner at home. However, experiences vary. One visit resulted in a missing gravy, barely half full gravy, missing large fries, and sour tea given in cups instead of a gallon. Another visit found only Dr. Pepper available. On a positive note, when a wrong order was given, the staff, including Tela, Zach, and Jada, were eager to replace the meal and made the customer feel welcomed. The breakfast menu is also noted, with the new Big Breakfast Wrap with bacon being satisfying and warm, though the steak biscuit remains a favorite.