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“Went to Starbucks and you could clearly see that only about 5 out of the 11 employees were really moving and keeping things flowing. The place was super busy — there was a line outside for to-go orders and a long line inside as well.
Olivia at the hot coffee bar was working nonstop and really hustling, but when you looked around, it was obvious that not everyone was moving at the same pace. With how busy it was, the lack of teamwork definitely slowed things down.“
“I am not an expert at ordering coffee at Starbucks, but Carolyn was so nice and helpful. She asked me questions to try and figure out what I like, and then made me a drink I loved and can now order at any Starbucks. Thank you for your patience and great service.“