“My daughter broke down in their driveway like anytime on a busy night, Gustavo and his manager was great to my daughter not making her feel bad about the inconvenience to their business, Gustavo went above and beyond to help me anyway he could have! He made me feel like even though he had his job (he did it perfectly) to do he still made sure I was safe and everything was fine and it was his pleasure!! 5stars isn't enough to the crew here, the food was great too!“
“Had a great experience at Chick-fil-A! The staff was friendly and welcoming, especially Christopher, who provided excellent service. I ordered the Chick-fil-A Sandwich Meal, nuggets, and a Cookies & Cream Milkshake. Everything was fresh and delicious.“
“They have great food it is clean the people R very nice. The problem we seen was they didn't give us our receipt & if u don.t get your food u have no proof so please give receipts & people keep your receipts until u get your food & make sure it is right then u can through your receipt away OK.....“
“Waiting for food at this location is difficult. The time estimate is rarely correct - either being much later than expected or sooner. Outside and in the waiting area smells like greasy potatoes. It would be a good reminder for employees to wash their hands after touching their hair. I’ve seen several touch their hair then food.“
“I really like this location, everybody here always greets you with a smile and the food is always quick and amazing.
Shout out to Cielo, I went in tonight and she was an angel. Wonderful personality, and communication, she needs a raise.“
“Chick-fil-a New Bern saved my party yesterday. I arrived 30 minutes before the party only to realize my catering order never went through on the app. Needed a large tray of 200 nuggets at 12:30 lunchtime on a Saturday. They had it ready in 10 minutes and provided extra sauces. I will forever be grateful to this location! They saved my sons birthday party!“