Shane's Rib Shack

$$ • Barbeque, Barbecue, Southern

Hours:
4017 Annistown Rd J, Snellville
(770) 985-3733

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Take-Out/Delivery Options

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Reviews for Shane's Rib Shack

The 2nd time I've ordered food to go and had to wait too long! This visit I called at about 5:30 to let them know I was outside for my curbside delivery which was supposed to ready at 5:31. I was told it wasn't ready and she would bring it out as soon as it was. 10 minutes later still no food so I called again. I was told "I don't think it's ready". I had to ask her to check! I was left on hold for over 5 minutes, no one came back on the phone to let me know what was going on....read full review

The atmosphere was great and the staff was very nice and helpful, however the Manger was very rude, to another customer only because she ordered from door dash, It was my family first time coming and might be our last, IF YOU ARE A MANGER REMEMBER CUSTOMER SERVICE SHOULD ALWAYS BE ON POINT, THAT MEANS 0 ATTITUDES, QUESTIONING THE CUSTOMER ABOUT WHAT THEY WANT IS A NO NO, SMILING FACES SHOULD ALWAYS BE NUMBER ONE BUT ROLLING EYES IS A NO NO, MANGERS PLEASE DO BETTER!!!

It's been years since I've been here, someone told me the food isn't good anymore, BUT I was like that can't be true! I went on a Friday and customer service was good and wait time. I got ribs, pulled pork, fried chicken tenders, baked beans and macaroni and cheese in less then five minutes of waiting. Once I got home I saw why, my ribs were cold and Tough like they gave me some old ribs, my chicken was brown in the inside and wasn't cooked all the way, the pulled pork was the...read full review

More Reviews(174)

Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.