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“DO NOT GO HERE AT NIGHT! After sitting in the drive thru for almost 30 minutes I got the complete wrong order. Tried to go up to the door where at first no one would even come to the door. Finally someone came to the door. I had to explain to him 4 times what was wrong and he finally looked at me like I was stupid and said “so it’s the complete wrong order” LIKE I DIDN’T JUST EXPLAIN THAT 4 TIMES! Then told me to go back through the drive thru I just spent almost 30 minutes in. If I didn’t pay and my order wasn’t literally completely wrong I would have left at this point but instead I had to get back in line where I waited again. When i finally got to the speaker and it was wrong the worker said “yeah i figured i noticed after you left”. SO WHY DID I HAVE TO SIT BACK THROUGH THE LINE. When I finally got to the window I was given the wrong order again and someone else had to come help me. Never got a sorry and ended up taking about 50 minutes in the end. This is by no means “fast” food and the service was horrible.
UPDATE: The manager personally called me and apologized and offered to make things right. We had a great conversation and I truely believe the situation is getting handled correctly! I wish everyone there was as amazing to talk to as her!“
“We are impressed with Amari.
She greeted us quickly with a smile. She assisted us with the app. She was professional, friendly, and carried herself in a knowledgeable, mature manner. If we had a business, we would hire her.“