“Through a misunderstanding situation JACKEL showed amazing professionalism, got my order fixed in a timely fair manner all while keeping composure of the situation. He does very well keeping the younger employees in control also while not making work a dead zone. 5 stars!“
“Not sure why this location has bad reviews but I always get good service here + my food is usually freshly made. Sometimes the drive-thru takes foreverrrr. I use the app and order ahead of time then grab it from the counter so I don't have to wait as long.“
“I have to admit, this McDonald’s in Pooler is one of the best out there right now. Probably one of the few left like this in the U.S. I travel a lot, and I used to avoid fast food because of bad experiences.
But honestly, I love McDonald’s juice, and that’s why I stop by almost every morning. If it wasn’t for the customer service at this location, I wouldn’t go daily. In most places, it’s frustrating dealing with rude cashiers or missing items, and if you try to say something, it turns into a whole situation.
Here, it’s the opposite. They’re always friendly, fast, and get orders right. You can tell there’s a healthy work environment, and that makes all the difference.
I really appreciate the service—please keep it up and don’t change. There are people like me who truly notice and value the difference.“