Waffle House in Thomson

“Words cannot explain how happy I became when I was told that our check was taken care of. The staff were super friendly, and the food was exquisite. Overall would recommend. We regularly go to Waffle House but this one made our day. It showed us the American hospitality.“

“I ordered the "all-star breakfast." It came out cold... keep reading.

I had come in the middle of a 9 order at once frenzy. I'm a truck driver, a long day, and an even longer week. This was my one "home cooked" meal for the week. I was tired, hungry, and looking forward to something warm. My disappointment must have shown a little more than I meant, but I was polite when asked about my meal. They apologized profusely and offered to remake my meal. I declined, as I needed to get back on the road. They comped the whole meal, which I was not expecting. I tried to tell them I didn't expect that and was willing to pay... I still ate it after all. They were having none of it.

This is how you get a repeat customer, even if the experience wasn't ideal.

And yes, I left a good tip.“