“Just moved back to this area after 4 years. Have visited numerous restaurants on this side of town. Every other one I visited was being run by a bunch of teens more concerned with chatting and having fun then helping customers or being bothered to make orders remotely correctly, then i was hit with massive attitude when i complained my order was completely wrong.NOT HERE!!!!!!While there are teens working here, they are motivated to do a good job and provide excellent customer service!!!! After eating here for a few day’s straight with zero problems and perfect orders, they did make a minor mistake and mixed up my order with another. But when i called, they admitted they had given me the wrong order on accident and remembered doing so close to an hr after the fact before i could finish explaining what was wrong!! They were very apologetic, offered numerous ways to remedy the issue, and were very apologetic again once i returned to get my correct order and gave me another fry for the trouble!!This is how a fast food restaurant should operate, nice caring staff that are genuinely sorry and embarrassed they made a mistake. I will continue going here for a long time.“
“I rated low because of a visit (months ago) where I sat at the box for at least 3 minutes without being greeted. Middle of the day, empty drive thru, empty (closed?) lobby, but at least three employees chatting in front of the DT window. BUT, I tried again. On my last visit, I was greeted reasonably quickly, the staff was kind as well as polite, my food was hot and fresh, and they fixed an order issue in seconds. I have done the job. I have A LOT of respect for a crew who can deal with people all day and still be kind to the next customer. Very well done.“
“Food was, Burger King, but had a super coupon.Service. Gal was nervous, but SUPER nice and full of manners.Atmosphere. A bit over fair, not excellent, for as much as the few employees that were there, that they had to handle (a bit overwhelming).“
“I would give this place 8 and a half stars if I could. That double cheeseburger I got was so good. The classic chicken wrap was 10 outta 10 as well. The person running that place really knows what they were doing. I stopped here on my way to a wedding and I couldn't stop telling everybody how good this BK was. I wish it could be magically teleported to the Waterloo area because ours in town suck compared to this one. :D“
“Cheap food with meals on the BK app. Buns were pretty stale but everyone working was friendly and in a good mooVegetarian options: Vegetarian options are available here.Parking: Approximately 20-25 spots. Handicap parking is available near door.“