“This is the best donut shop in Des Moines. The donuts are delicious, the staff is always unfailingly friendly and gives my little boys free donut holes. The prices are extremely reasonable. I love this place.Kid-friendliness: They are very kid friendly“
“Stopped in at the Urbandale location today to place two separate orders both for 2 doz donuts. Not only were the ladies both helpful, but they're kind and generous. I'd been having a rough couple of weeks and both ladies paid me just a simple complement on my outfit. Little do they know that small act of kindness not only boosted my confidence, but they helped me see myself in a better light. Also the donuts are amazing, the location is spotlessly clean. Looking forward to stopping in again.“
“Hurts is one of our favorite donut chains, and the West Des Moines outlet our favorite stop inside the franchise. It's convenient to the interstate, surrounded by ample parking, and it's open 24 hours a day! We stopped twice on our most recent visit to the area, once late at night, and once in mid-afternoon. A long line at 11 PM, and all but deserted at 3 PM. Lots of choices, all well made and fresh at both times, and getting a sixth donut free with an order of five is (pardon the pun) icing on the cake. Service here is friendly, and that always enhances the experience. We recommend that you pay Hurts a visit.“
Coffee Shops • $
“Friendly and accommodating service. They allowed me to sample their coffee blends, which all taste great! I decided on an iced Kona blend. Loved the coffee ice cubes! Had their Mahalo sandwich without a bun, they offered to cut it up for easy consumption but I said that wasn't necessary. Wifi is available to be able to work remotely. Relaxing atmosphere to get tasks done. Great spot for a quick bite, a meet up spot, or just get away from the same day to day environment.Parking: Open parking within a strip mall area.“
“My grandsons favorite place!! Always wants these when he comes to our house....and a smoothie!! Loves watching them make the donuts n top them! All staff has been super nice!!!Kid-friendliness: Kids love watching them make n top the mini donuts!!“
“We ordered in the drive through, and one of the drinks we wanted required a syrup that the store was out of. The employee incredibly politely said that they were out of it and than offered a replacement that would make the drink taste similar. Probably the best service I've had at a drive through in a long time, and they didn't even ask for a tip.“
“Donut quality is always 5 stars. I considered going with 4 stars overall but decided to stick with 5 stars overall instead. The reasons I was thinking of 4 stars were: (1) the lobby is closed, (2) the drive up line was about 10 cars when I arrived and (3) it took a long time to get to the donuts! Now the items that offset the above points. (1) I arrived on a Sunday around 9:30am, so a popular day and a popular time. (2) The lobby is probably closed because they can't hire enough people to keep it open, so I can't ding the employees that *are* there working, for that. (3) Krispy Kreme has a mobile app and you can order donuts on the app and have them delivered! Another advantage of using the app is that you can order the donuts to be picked up. That doesn't seem like an advantage on the surface, but it is! By ordering in advance through the app, you'll be able to guarantee that you can get the very popular specialty donuts without having to get up so early. ??????“