“My coffee is always like I wanted but every time I go there after 3pm coffee is warm instead of hot . I just wish that they have hot coffee all the time because I hate to go back and ask for another coffee so most of the time I leave with warm coffee and I'm not happy .“
“I called this morning hoping that they could deliver some donuts to My aunt at the convent tomorrow for her birthday again like they did last year. They informed me that they were no longer doing delivery, because the third party delivery company was charging too much, but once she heard the circumstances, the owner asked her daughter to make the delivery personally. Now that is customer service!“