“We visited the Ottumwa KFC on May 3, 2026, after about a year. We quit going because it was always dirty in there, workers kids were in there running around and the food was not up to standards.
One of the workers came to where I worked and when I told her that I had quit eating there, she asked me to please give them a try because everything has changed.
The first thing I noticed was the cleanliness of the restaurant. Then the friendliness of the staff. The service was fast. The food meant the standards of what KFC is supposed to be.
We will be back and will let our family know that it is worth going there.
“We visited the Ottumwa KFC on May 3, 2026, after about a year. We quit going because it was always dirty in there, workers kids were in there running around and the food was not up to standards.
One of the workers came to where I worked and when I told her that I had quit eating there, she asked me to please give them a try because everything has changed.
The first thing I noticed was the cleanliness of the restaurant. Then the friendliness of the staff. The service was fast. The food meant the standards of what KFC is supposed to be.
We will be back and will let our family know that it is worth going there.
Thank you KFC staff.“